Diagnostic Trouble Code (DTC) Chart
Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices.
REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).
Module | DTC | Description | Action |
---|---|---|---|
GSM | P0562:00 | System Voltage Low: No Sub Type Information | GO to Pinpoint Test A |
GSM | P0563:00 | System Voltage High: No Sub Type Information | GO to Pinpoint Test B |
GSM | P0605:00 | Internal Control Module Read Only Memory (ROM) Error: No Sub Type Information | GO to Pinpoint Test K |
GSM | P0606:00 | Control Module Processor: No Sub Type Information | GO to Pinpoint Test K |
GSM | P0607:00 | Control Module Performance: No Sub Type Information | GO to Pinpoint Test K |
GSM | P06B8:00 | Internal Control Module Non-Volatile Random Access Memory (NVRAM) Error: No Sub Type Information | GO to Pinpoint Test K |
GSM | P07EC:00 | Transmission Range Multi-Function Select Circuit: No Sub Type Information | GO to Pinpoint Test I |
GSM | P07ED:00 | Transmission Range Multi-Function Select Circuit Stuck: No Sub Type Information | GO to Pinpoint Test I |
GSM | P0814:00 | Transmission Range Display Circuit: No Sub Type Information | GO to Pinpoint Test H |
GSM | P164E:00 | Internal Control Module Transmission Range Select Performance: No Sub Type Information | GO to Pinpoint Test K |
GSM | P166B:00 | Drivers Door Status Correlation: No Sub Type Information | GO to Pinpoint Test G |
GSM | U0100:00 | Lost Communication With ECM/PCM 'A': No Sub Type Information | GO to Pinpoint Test F |
GSM | U0100:87 | Lost Communication With ECM/PCM 'A': Missing Message | GO to Pinpoint Test F |
GSM | U0121:00 | Lost Communication With Anti-Lock Brake System (ABS) Control Module 'A': No Sub Type Information | GO to Pinpoint Test E |
GSM | U0140:00 | Lost Communication With Body Control Module: No Sub Type Information | GO to Pinpoint Test D |
GSM | U0155:00 | Lost Communication With Instrument Panel Cluster (IPC) Control Module: No Sub Type Information | GO to Pinpoint Test C |
GSM | U0301:00 | Software Incompatibility with ECM/PCM: No Sub Type Information | GO to Pinpoint Test L |
GSM | U0401:00 | Invalid Data Received from ECM/PCM A: No Sub Type Information | GO to Pinpoint Test F |
GSM | U0422:00 | Invalid Data Received From Body Control Module: No Sub Type Information | GO to Pinpoint Test D |
GSM | U1011:00 | Invalid Internal Control Module Monitoring Data Received from ECM/PCM: No Sub Type Information | GO to Pinpoint Test F |
GSM | U101F:00 | Invalid Internal Control Module Monitoring Data Received from Transmission Range Control Module: No Sub Type Information | GO to Pinpoint Test F |
Global Customer Symptom Code (GCSC) Chart
Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices.
REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).
Symptom | Action |
---|---|
Start/Run/Move > Moving > Gear Selector > Inoperative | GO to Pinpoint Test J |
Start/Run/Move > Moving > Engagement Quality > Park | GO to Pinpoint Test M |
Start/Run/Move > Moving > Engagement Quality > Park | GO to Pinpoint Test O |
Start/Run/Move > Moving > Engagement Quality > Park | GO to Pinpoint Test P |
Symptom Chart
Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices.
REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).
In most circumstances the GSM sets a DTC to help guide with diagnostics. Refer to the DTC Chart before using the Symptom Chart. The Condition column lists the vehicle condition. The Action column refers to a pinpoint test. Each pinpoint test lists the components that can cause the symptom and the action to take to diagnose that system. The components are listed in order of disassembly. Use the list of components and the required action to focus on disassembly inspections for the root cause of the concern.
Symptom | Action |
Transmission stuck in park position (Park by wire) | GO to Pinpoint Test M |
Transmission returns to park automatically | GO to Pinpoint Test N |
Transmission does not return to park when the door is opened | GO to Pinpoint Test O |
Transmission stuck in drive | GO to Pinpoint Test P |
Paddle shift does not operate correctly | GO to Pinpoint Test J |
Pinpoint Tests
Refer to Wiring Diagrams Cell 29 for schematic and connector information. Normal Operation and Fault Conditions The GSM requires an operating voltage between 9 and 16 volts. The GSM receives this voltage from the BCM and has a dual ground circuit. Excessive resistance or an open in one or more of these circuits, a discharged battery or a inoperative charging system results in the GSM setting a DTC . DTC Fault Trigger Conditions
Possible Sources
|
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A1 RECHECK THE GSM (GEAR SHIFT MODULE) DIAGNOSTIC TROUBLE CODES (DTCS) | |||||||||||||
NOTE: If a GSM self-test is performed, the driver door must be fully closed. A false P166B DTC can set if the driver door is not fully closed during the self-test.
Is DTC P0562 still present?
|
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A2 CHECK FOR CHARGING SYSTEM DIAGNOSTIC TROUBLE CODES (DTCS) IN THE PCM (POWERTRAIN CONTROL MODULE) | |||||||||||||
Are any charging system Diagnostic Trouble Codes (DTCs) present in the PCM ?
|
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A3 CHECK THE BATTERY CONDITION AND STATE OF CHARGE | |||||||||||||
Did the battery pass the condition test?
|
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A4 CHECK THE GSM (GEAR SHIFT MODULE) VOLTAGE SUPPLY | |||||||||||||
Is the voltage within 1 volt of the recorded battery voltage?
|
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A5 CHECK THE GSM (GEAR SHIFT MODULE) GROUND CIRCUIT FOR AN OPEN | |||||||||||||
Is the resistance less than 3 ohms?
|
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A6 VERIFY ALL WIRING CONNECTIONS | |||||||||||||
Is the concern still present?
|
Refer to Wiring Diagrams Cell 29 for schematic and connector information. Normal Operation and Fault Conditions The GSM requires an operating voltage between 9 and 16 volts. The GSM receives this voltage from the BCM and has a dual ground circuit. Excessive resistance or an open in one or more of these circuits, a discharged battery or a inoperative charging system results in the GSM setting a DTC . An overcharging condition in the charging system results in the GSM setting a DTC . This DTC may also set in the GSM due to battery charging or vehicle jump starting events. DTC Fault Trigger Conditions
Possible Sources
|
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B1 CHECK FOR HIGH VOLTAGE DTCS SET IN OTHER MODULES | ||||||
Are any charging system Diagnostic Trouble Codes (DTCs) present in the PCM ?
|
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B2 CHECK THE BATTERY VOLTAGE | ||||||
Is the battery voltage between 13 and 15.2 volts?
|
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B3 RECHECK THE GSM (GEAR SHIFT MODULE) FOR DTC (DIAGNOSTIC TROUBLE CODE) P0563 | ||||||
NOTE: If a GSM self-test is performed, the driver door must be fully closed. A false P166B DTC can set if the driver door is not fully closed during the self-test.
Is DTC P0563 still present?
|
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B4 VERIFY ALL WIRING CONNECTIONS | ||||||
Is the concern still present?
|
Refer to Wiring Diagrams Cell 14 for schematic and connector information. Normal Operation and Fault Conditions The IPC and GSM use information contained in HS-CAN messages. DTC Fault Trigger Conditions
Possible Sources
|
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C1 CHECK THE COMMUNICATION NETWORK | ||||||
Does the IPC pass the network test?
|
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C2 CHECK FOR GSM (GEAR SHIFT MODULE) DIAGNOSTIC TROUBLE CODES (DTCS) | ||||||
NOTE: If a GSM self-test is performed, the driver door must be fully closed. A false P166B DTC can set if the driver door is not fully closed during the self-test.
Is DTC U0155 present?
|
||||||
C3 RETRIEVE THE RECORDED DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE GSM (GEAR SHIFT MODULE) SELF-TEST | ||||||
Are any non-network GSM DTC s present?
|
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C4 RETRIEVE THE RECORDED DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE IPC (INSTRUMENT PANEL CLUSTER) | ||||||
Is DTC U3000 present?
|
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C5 CHECK FOR DTC (DIAGNOSTIC TROUBLE CODE) U0155 SET IN OTHER MODULES | ||||||
Is DTC U0155 present in the PCM or SCCM ?
|
Refer to Wiring Diagrams Cell 14 for schematic and connector information. Normal Operation and Fault Conditions The GSM and BCM use information contained in HS-CAN messages. DTC Fault Trigger Conditions
Possible Sources
|
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D1 VERIFY THE SCAN TOOL COMMUNICATES WITH THE BCM (BODY CONTROL MODULE) | |||||||||
Can a vehicle session be established?
|
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D2 CHECK THE GSM (GEAR SHIFT MODULE) CONTINUOUS MEMORY DIAGNOSTIC TROUBLE CODES (CMDTCS) | |||||||||
NOTE: If a GSM self-test is performed, the driver door must be fully closed. A false P166B DTC can set if the driver door is not fully closed during the self-test.
Are any non-network DTC s present?
|
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D3 PERFORM THE BCM (BODY CONTROL MODULE) SELF-TEST | |||||||||
Are any non-network Diagnostic Trouble Codes (DTCs) present?
|
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D4 CHECK THE GWM (GATEWAY MODULE A) DIAGNOSTIC TROUBLE CODES (DTCS) | |||||||||
Are any DTC s set?
|
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D5 RECHECK THE GSM (GEAR SHIFT MODULE) DIAGNOSTIC TROUBLE CODES (DTCS) | |||||||||
NOTE: If a GSM self-test is performed, the driver door must be fully closed. A false P166B DTC can set if the driver door is not fully closed during the self-test.
Is DTC U0140, U0422 still present?
|
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D6 CHECK FOR OTHER CAUSES OF COMMUNICATION NETWORK CONCERNS | |||||||||
NOTE: If new modules were installed prior to the DTC being set, the module configuration can be incorrectly set during the PMI or the PMI may not have been carried out.
Is the observable symptom still present?
|
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D7 CHECK FOR CORRECT BCM (BODY CONTROL MODULE) OPERATION | |||||||||
Is the concern still present?
|
Refer to Wiring Diagrams Cell 14 for schematic and connector information. Normal Operation and Fault Conditions The GSM and ABS module use information contained in HS-CAN messages. DTC Fault Trigger Conditions
Possible Sources
|
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E1 CHECK THE COMMUNICATION NETWORK | ||||||
Does the ABS module pass the network test?
|
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E2 CHECK FOR GSM (GEAR SHIFT MODULE) DIAGNOSTIC TROUBLE CODES (DTCS) | ||||||
NOTE: If a GSM self-test is performed, the driver door must be fully closed. A false P166B DTC can set if the driver door is not fully closed during the self-test.
Is DTC U0121 present?
|
||||||
E3 RETRIEVE THE RECORDED DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE GSM (GEAR SHIFT MODULE) SELF-TEST | ||||||
Are any non-network GSM DTC s present?
|
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E4 PERFORM THE ABS (ANTI-LOCK BRAKE SYSTEM) MODULE SELF-TEST | ||||||
Are any non-network DTC s present?
|
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E5 CHECK FOR DTC (DIAGNOSTIC TROUBLE CODE) U0121 SET IN OTHER MODULES | ||||||
Is DTC U0121 present in other modules?
|
Refer to Wiring Diagrams Cell 14 for schematic and connector information. Normal Operation and Fault Conditions The GSM and PCM use information contained in CAN and HS-CAN2 messages. DTC Fault Trigger Conditions
Possible Sources
|
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F1 CHECK THE COMMUNICATION NETWORK | ||||||||||||||||||
Does the PCM pass the network test?
|
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F2 CHECK FOR GSM (GEAR SHIFT MODULE) DIAGNOSTIC TROUBLE CODES (DTCS) | ||||||||||||||||||
NOTE: If a GSM self-test is performed, the driver door must be fully closed. A false P166B DTC can set if the driver door is not fully closed during the self-test.
Is DTC U0100, U0401, U1011 present?
|
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F3 RETRIEVE THE RECORDED DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE GSM (GEAR SHIFT MODULE) SELF-TEST | ||||||||||||||||||
Are any non-network GSM DTC s present?
|
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F4 RETRIEVE THE RECORDED DIAGNOSTIC TROUBLE CODES (DTCS) FROM THE PCM (POWERTRAIN CONTROL MODULE) | ||||||||||||||||||
Are DTC s P0562, P0563 and/or P1397 present?
|
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F5 CHECK FOR DTC (DIAGNOSTIC TROUBLE CODE) U0100, U0401, U1011, U101F SET IN OTHER MODULES | ||||||||||||||||||
Is DTC U0100, U0401, U1011, U101F present in other modules?
|
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F6 CHECK THE HS-CAN2 (HIGH-SPEED CONTROLLER AREA NETWORK 2) CIRCUITS FOR AN OPEN | ||||||||||||||||||
Are the resistances less than 3 ohms?
|
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F7 CHECK THE HS-CAN2 (HIGH-SPEED CONTROLLER AREA NETWORK 2) CIRCUITS FOR A SHORT TO GROUND | ||||||||||||||||||
Are the resistances greater than 10,000 ohms?
|
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F8 CHECK THE CAN (CONTROLLER AREA NETWORK) CIRCUITS FOR AN OPEN | ||||||||||||||||||
Are the resistances less than 3 ohms?
|
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F9 CHECK THE CAN (CONTROLLER AREA NETWORK) CIRCUITS FOR A SHORT TO GROUND | ||||||||||||||||||
Are the resistances greater than 10,000 ohms?
|
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F10 CHECK FOR CORRECT GSM (GEAR SHIFT MODULE) OPERATION | ||||||||||||||||||
Are any diagnostic trouble codes (DTCs) present?
|
Refer to Wiring Diagrams Cell 29 for schematic and connector information. Normal Operation and Fault Conditions The GSM monitors two driver door ajar switches to shift the transmission into the PARK position when the operator is preparing to exit the vehicle. DTC Fault Trigger Conditions
Possible Sources
|
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G1 RUN GSM SELF-TEST AND RETRIEVE AND RECORD ALL DTCS | |||||||||||||
NOTE: If a GSM self-test is performed, the driver door must be fully closed. A false P166B DTC can set if the driver door is not fully closed during the self-test.
Is DTC P166B present?
|
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G2 CHECK THE OPERATION OF THE DOOR AJAR WARNING SYSTEM | |||||||||||||
Does the door ajar icon on the IPC toggle on and off appropriately as the driver door is opened and closed?
|
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G3 MONITOR THE DOOR AJAR PARAMETER IDENTIFICATIONS (PIDS) | |||||||||||||
Do both PID s toggle appropriately as the driver door is opened and closed?
|
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G4 CHECK THE DOOR AJAR CIRCUITS FOR AN OPEN | |||||||||||||
Are the resistances less than 3 ohms?
|
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G5 CHECK THE DOOR AJAR CIRCUITS FOR A SHORT TO GROUND | |||||||||||||
Are the resistances greater than 10,000 ohms?
|
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G6 CHECK THE DOOR AJAR CIRCUITS FOR A SHORT TO POWER | |||||||||||||
Is any voltage present?
|
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G7 VERIFY THE GSM FAULT | |||||||||||||
NOTE: If a GSM self-test is performed, the driver door must be fully closed. A false P166B DTC can set if the driver door is not fully closed during the self-test.
Is DTC P166B still present?
|
Refer to Wiring Diagrams Cell 29 for schematic and connector information. Normal Operation and Fault Conditions The GSM monitors the illumination of the gear selector LEDs. If it senses that the wrong LED is illuminated, it sets a DTC . DTC Fault Trigger Conditions
Possible Sources
|
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H1 VERIFY THE BATTERY IS FULLY CHARGED | |||||||||||||
Is the battery fully charged?
|
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H2 CHECK GSM CALIBRATION LEVEL | |||||||||||||
Is the GSM calibration at the latest level?
|
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H3 CHECK THE GSM (GEAR SHIFT MODULE) CONTINUOUS MEMORY DTC (DIAGNOSTIC TROUBLE CODE) S | |||||||||||||
NOTE: If a GSM self-test is performed, the driver door must be fully closed. A false P166B DTC can set if the driver door is not fully closed during the self-test.
Is DTC P0814 present?
|
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H4 CHECK POWER CIRCUIT TO GSM FOR AN OPEN | |||||||||||||
Is the voltage within 1 volt of the recorded battery voltage?
|
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H5 CHECK GSM GROUND FOR AN OPEN | |||||||||||||
Is the resistance less than 3 ohms?
|
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H6 CHECK FOR CORRECT GSM (GEAR SHIFT MODULE) OPERATION | |||||||||||||
Is the concern still present?
|
Refer to Wiring Diagrams Cell 29 for schematic and connector information. Normal Operation and Fault Conditions The gear select buttons (P, R, N, D) each contain 3 internal contact switches. When a button is pressed, the 3 switches send a signal to the GSM. The GSM sets a DTC if it detects that one of the switches does not match the other 2, or if it detects that a button is stuck. DTC Fault Trigger Conditions
Possible Sources
|
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I1 INSPECT GEAR SHIFT PUSH BUTTONS | |||||||||
Is any debris or foreign material present?
|
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I2 RETRIEVE AND RECORD ALL DTCS | |||||||||
NOTE: If a GSM self-test is performed, the driver door must be fully closed. A false P166B DTC can set if the driver door is not fully closed during the self-test.
Is DTC P07EC or P07ED present?
|
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I3 CHECK GSM PID STATUS | |||||||||
Do all the PIDs switch appropriately as the gearshift buttons are pressed and released?
|
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I4 CHECK FOR CORRECT GSM (GEAR SHIFT MODULE) OPERATION | |||||||||
Is the concern still present?
|
Refer to Wiring Diagrams Cell 29 for schematic and connector information. Normal Operation and Fault Conditions Each paddle shift switch is a momentary contact switch integral to the steering wheel. When the selector lever is placed in the sport shift position, the upshift/downshift feature is activated, allowing the operator to upshift or downshift without removing their hands from the steering wheel. Possible Sources
|
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J1 MONITOR SHIFT SELECT PIDS | |||||||||||||
Do both the upshift and downshift PID s show low when their respective switch is pressed and high when the switch is not pressed?
|
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J2 CHECK THE UPSHIFT PADDLE SWITCH | |||||||||||||
Is the resistance less than 1.5 ohms with upshift switch pressed and greater than 10,000 ohms when released?
|
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J3 CHECK THE UPSHIFT SIGNAL CIRCUIT FOR VOLTAGE | |||||||||||||
Is the voltage greater than 11 volts?
|
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J4 CHECK THE UPSHIFT SIGNAL CIRCUIT FOR AN OPEN | |||||||||||||
Is the resistance less than 3 ohms?
|
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J5 CHECK THE CLOCKSPRING CIRCUIT FOR AN OPEN | |||||||||||||
Is the resistance less than 3 ohms?
|
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J6 CHECK THE UPSHIFT SIGNAL CIRCUIT FOR A SHORT TO GROUND | |||||||||||||
Is the resistance greater than 10,000 ohms?
|
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J7 CHECK THE DOWNSHIFT PADDLE SWITCH | |||||||||||||
Is the resistance less than 1.5 ohms with downshift switch pressed and greater than 10,000 ohms when released?
|
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J8 CHECK THE DOWNSHIFT CIRCUIT FOR VOLTAGE | |||||||||||||
Is the voltage greater than 11 volts?
|
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J9 CHECK THE DOWNSHIFT SIGNAL CIRCUIT FOR AN OPEN | |||||||||||||
Is the resistance less than 3 ohms?
|
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J10 CHECK THE CLOCKSPRING CIRCUIT FOR AN OPEN | |||||||||||||
Is the resistance less than 3 ohms?
|
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J11 CHECK THE DOWNSHIFT SIGNAL CIRCUIT FOR A SHORT TO GROUND | |||||||||||||
Is the resistance greater than 10,000 ohms?
|
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J12 CHECK THE SIGNAL RETURN CIRCUIT FOR A SHORT TO GROUND | |||||||||||||
Is the resistenance greater than 10,000 ohms?
|
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J13 CHECK THE SIGNAL RETURN CIRCUIT FOR AN OPEN | |||||||||||||
Are the resistances less than 3 ohms
|
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J14 CHECK THE CLOCKSPRING CIRCUIT FOR AN OPEN | |||||||||||||
Is the resistance less than 3 ohms?
|
Normal Operation and Fault Conditions The GSM performs periodic tests on itself. It sets a DTC if any of the results are outside of normal operating standards. DTC Fault Trigger Conditions
Possible Sources
|
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K1 CHECK FOR CMDTC (CONTINUOUS MEMORY DIAGNOSTIC TROUBLE CODE) S | ||||||||||||||||||
Is DTC P0562 or P0563 present in the GSM ?
|
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K2 PROGRAM THE GSM (GEAR SHIFT MODULE) WITH THE LATEST SOFTWARE | ||||||||||||||||||
Is DTC P0605, P0606, P0607, P06B8 or P164E present in the GSM ?
|
Normal Operation and Fault Conditions The GSM communicates with the PCM over the HS-CAN . DTC Fault Trigger Conditions
Possible Sources
|
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L1 PROGRAM THE PCM (POWERTRAIN CONTROL MODULE) WITH THE LATEST SOFTWARE | ||||||
Is DTC U0301 present in the GSM ?
|
Normal Operation and Fault Conditions
Possible Sources
|
Diagnostic steps are not provided for this symptom or DTC. REFER to: Diagnostic Methods (100-00 General Information, Description and Operation). |
Normal Operation and Fault Conditions
Possible Sources
|
Diagnostic steps are not provided for this symptom or DTC. REFER to: Diagnostic Methods (100-00 General Information, Description and Operation). |
Normal Operation and Fault Conditions
Possible Sources
|
Diagnostic steps are not provided for this symptom or DTC. REFER to: Diagnostic Methods (100-00 General Information, Description and Operation). |
Normal Operation and Fault Conditions
Possible Sources
|
Diagnostic steps are not provided for this symptom or DTC. REFER to: Diagnostic Methods (100-00 General Information, Description and Operation). |
Wet or winter driving conditions with ice, snow or salty road mist can cause inconsistent and unexpected wiping or smearing.
Autowipers On. High sensitivity. Low sensitivity.